If your company isn’t already incorporating artificial intelligence into your supply chain, it’s time to start thinking about making the shift. The ability to use computers or robots to perform tasks that once had to be completed by humans will change the way you do business.
When you don’t have to rely on humans to handle every aspect of the supply chain, you’ll be able to save a tremendous amount of time and money — but that’s just the beginning.
4 Ways AI is Changing the Supply Chain in 2018
1. Identify Risks Early
Catching supply chain issues after the fact can be a fantastic learning experience, but it’s not helpful in the moment. AI gives everyone a voice, allowing leaders and decision-makers to be privy to information that can help them make necessary adjustments immediately. When you’re able to make changes in real time, you can steer clear of obstacles right in front of you, instead of running into them.
2. Gain Access to the Right Information
Your current risk management system probably tells you when something isn’t right, but it might not provide the information needed to actually fix the problem. You don’t have to worry about this with AI, because when an issue crops up, you’re notified immediately and given all the data needed to make a well-informed decision.
3. Avoid Costly Equipment Failures
In most warehouses, equipment is maintained on a set schedule. This ensures machinery is serviced regularly, but that can only help alleviate equipment failures that shut down the entire line of production to an extent. Things are different with AI, because machinery can be outfitted with sensors and connected together on a network, making them easy to monitor and analyze. This allows you to maintain equipment on a more efficient schedule, that’s better in tune with its needs.
4. Provide Better Customer Service
Since AI takes the guesswork out of the supply chain, it allows you to give customers first-rate service. Increased data visibility helps avoid issues like shipping delays and other errors — i.e., shipping the wrong product — that leave customers feeling frustrated. This will boost your customer loyalty rates, thus increasing sales.
Need to bulk up your supply chain with top engineering, maintenance, and operations management professionals? MAC Incorporated has the resources and expertise to help your company become stronger than ever. Contact our niche-based recruiting and staffing firm today to get started!